Terms of Service

To use the Service, you must create an account and connect your Gmail account via Google OAuth. You agree to provide accurate, current, and complete information during registration and to update this information as necessary.

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach

If you create an organization account, you are responsible for managing team members, assigning roles, and ensuring compliance with these Terms by all users within your organization.

We offer a 30-day free trial period. No credit card is required during the trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service.

We offer multiple subscription tiers with different feature limits and pricing. Subscription fees are:

• Billed annually in advance
• Non-refundable except as required by law
• Subject to change with 30 days' notice

Payments are processed through Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred. You are responsible for all applicable taxes.

You may upgrade or downgrade your subscription tier only at the time of annual renewal. Tier changes do not result in prorated refunds or credits.

Your subscription will automatically renew annually unless you cancel at least 30 days before the renewal date. Upon cancellation, you will retain access until the end of your current billing period. No refunds will be issued for partial billing periods.

If payment fails, we will notify you and attempt to process payment again. If payment remains unsuccessful after 15 days, we may suspend or terminate your account.

Each subscription tier has limits on:

• Number of emails processed per month
• Number of attachments processed per month

Exceeding your tier limits may result in processing delays or temporary suspension of features until limits reset or you upgrade your tier.

You agree NOT to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to any part of the Service
• Reverse engineer, decompile, or disassemble the Service
• Use automated systems to access the Service beyond normal usage
• Share your account credentials with others outside your organization
• Interfere with or disrupt the Service or servers
• Upload malicious code, viruses, or harmful content
• Use the Service to send spam or unsolicited communications

The Service, including all software, designs, text, graphics, interfaces, and other content, is owned by Focustar Advisors LLC and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to our trademarks or branding.

You retain all rights to your email content and data. By using the Service, you grant us a limited license to access, process, and store your data solely to provide the Service as described in these Terms and our Privacy Policy.

If you provide feedback, suggestions, or ideas about the Service, you grant us an unrestricted, perpetual, royalty-free license to use, modify, and incorporate such feedback without compensation or attribution.

You may terminate your account at any time through the Service settings or by contacting us. Termination does not entitle you to a refund of any fees already paid.

We may suspend or terminate your account if:

• You violate these Terms
• Your payment fails and remains unresolved
• Your use of the Service poses a security or legal risk
• We discontinue the Service

We will provide reasonable notice before termination unless immediate termination is necessary.

Upon termination: (a) your right to use the Service immediately ceases; (b) we will delete your account data within 30 days unless required to retain it by law; (c) you remain liable for any outstanding fees; and (d) provisions of these Terms that should survive termination will continue to apply.

Before filing a claim, you agree to contact us at support@focustaradvisors.com to attempt to resolve the dispute informally. We will do the same.

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules. Arbitration will be conducted in Florida unless otherwise agreed. You waive your right to participate in class action lawsuits or class-wide arbitration.

Either party may seek equitable relief in court for intellectual property infringement or misuse of confidential information.

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

We may modify these Terms at any time by posting the revised Terms on the Service and updating the "Effective Date." Material changes will be notified via email. Your continued use after changes become effective constitutes acceptance of the revised Terms.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Focustar Advisory Services LLC regarding the Service and supersede all prior agreements.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

You may not assign or transfer these Terms without our written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.